I didn't set out to become a business strategist. I fell into it - one career at a time. Over the past 3 decades, I've been on the front lines of retail, sold cars on the lot, ran my own insurance agency, managed and developed commercial properties, and worked with everyone from startups to well-established businesses. And for years, I stood in front of people every week as a pastor and a college instructor, trying to help people see something clearer than they could see on their own.

Different rooms, different paychecks, same skill underneath it all: I'm good at spotting what's actually going on when someone tells me what they are struggling with. Most business owners I've met are closer to a breakthrough than they realize. The problem is usually hiding in a blind spot they've stopped noticing.

I am tired of watching good people in businesses leave money on the table for reasons that are completely fixable. I don't believe in one-size-fits-all advice, but I discovered 12 areas of business where a small change can make a big difference to the bottom line. I've sat in enough different chairs to know that a good strategy isn't complicated. It's just clear. My job is to help you get there faster than you would on your own.